Refund policy

We have a 24-hour return policy, meaning you have 24 hours from the date you receive your product to request a return if it is damaged.

To be eligble for a return, the product must be in the same condition as when you received it: unworn and unused, with tags attached, and in its original packaging. You will also need your receipt or proof 

To initiate a return, please contact us at nazayae59@gmail.com. Please note that returns must be sent to the following address: [Enter re

If your return request is accepted, we will send you a return shipping label, along with instructions on how and where to send the package. Products returned without a prior return request will not be 

You can always contact us with any questions regarding returns at nazaya

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Please inspect your order upon receipt and contact us immediately if the product is defective, damaged, or if you received the wrong item, so we can assess and rectify the 

Exceptions / Non-Return

If the product is not damage

 Please contact us if you have any questions or concerns about you

Unfortunately, we cannot accept returns of discounted items o

The quickest way to ensure you get what you want is to return the item you have. Once the return is accepted, purchase the replacement sepa

14-Day Return Policy 

Notwithstanding the above, if the goods are shipped to the EU, you have the right to cancel or return your order within 14 days, for any reason and without needing to provide a reason. As mentioned previously, the product must be in the same condition as when you received it, unworn and unused, with the tags attached, and in its original packaging. You will also need your receipt or proof of pu

We will notify you as soon as we receive and inspect your returned product, and inform you whether your refund has been approved. If approved, the refund will be automatically credited to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process the refund and add it to 

If more than 15 business days have passed since your return request was approved, please contact us via email at nazayae59@gmail.com ountfundsehe Elyangeardschasductlem.ssuel.coptedressases your acc

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